Two and a half weeks have passed since I ordered my digital camera. Two and a half weeks of anticipation, of waking every morning with the excitement of wondering "Will this be the day it finally arrives?" I have tried to be patient, to make allowances for the holiday weekend and my over exuberance which made the time drag. However I came to the conclusion that Something Went Wrong. So Monday I tried to call my sales rep at Gateway to find out what the hold up was. I received her voicemail, so I left her a brief message with a request to return my call. She didn't. Tuesday I tried again, with the same results. So today I called a different rep there and inquired about the status of my order, only to be told that it had been cancelled due to a problem on their end! My sales rep didn't even have the decency to call me and inform me of what had happened. So I'm sitting here waiting for a camera that was never going to arrive! I can't tell you how livid I was, but I sure told the poor man who was unlucky enough to take my call. In mid-rant I realized that this error was not his fault. I calmed down and apologized. We discovered that not only did the other rep not fix the problem, she never did the paper work to credit my gift cards back to me, so that they appeared to be used! I muttered a few choice words to myself and the man quickly filled out the paperwork on his end so that he could process my order. As things stand now, my order is in the works and he promises to check on it everyday until it ships to make sure it goes through this time. I have his number, the service number and the order number. I let him know what I thought of the other service rep in a calm but firm manner, and thanked him for all of his help. I'm just so disappointed that this happened. Now I have to wait another two weeks or so it would seem. If they don't screw it up again. I'm so bummed!
To help cheer myself up I took the What Kind Of Dog Are You? test. I'm a German Munsterlander, loyal and adaptable, etc. This has excellent graphics. If you're interested, follow the link and then find the link to this game/test on that page. Sorry, it doesn't let me link directly to the test itself. It's ten easy questions. The show it promotes looks rather interesting, too. Unfortunately, I doubt it will air in the states. At least not for a couple of years, and then we won't give you poor Brits the credit, just to be upfront about it. *G*